Left something in the car
Message the same WhatsApp thread. The vehicle and driver are named on the booking.
Updated: 2026-09-11
Short answer
Every trip is logged with the driver and plate, so we can reach the car directly. The sooner you write, the more likely the item is still in the vehicle rather than in the next passenger's hands.
First hour matters
Every trip is logged with the driver and plate, so we can reach the car directly. The sooner you write, the more likely the item is still in the vehicle rather than in the next passenger's hands.
Getting it back
In the capital we return it to your hotel the same day. Out of town, we send it with the next scheduled run or by courier at cost.
After you have flown home
We hold items at the office and ship internationally at your cost if you want them back. Write to info@cana.tours with the trip date.
Frequently asked questions
How do I book a transfer from SDQ?
Send your flight number, date, hotel or address and number of passengers on WhatsApp. You get a written confirmation with the fixed price, and the driver details the day before travel.
Do I pay in advance?
No. You pay the driver at the end of the ride in US dollars, Dominican pesos or euros. There is no deposit and no card charge when you book.
Is the price per person or per vehicle?
Per vehicle, for 1–6 passengers, including tolls and taxes. Larger groups are quoted with additional vehicles at the same fixed zone rate.
How far in advance should I book?
A day or two is usually enough, and same-day requests often work. In high season, book a van three or four days ahead.
Is there a surcharge for night arrivals?
No. The price is the same at 03:00 as at midday, and we track your flight, so a delay does not change it either.